jea777's Privacy Policy

1. Introduction

jea777 ("we", "our", "platform") provides a reliable online betting and casino service for users in Bangladesh. We believe that protecting the privacy of your personal information is one of our most important responsibilities.

This privacy policy ("Policy") describes how jea777 collects, stores, uses, and where necessary discloses your personal information. This policy applies to our website jea777.cam and all related services.

By registering on our platform or using our services, you agree to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.

2. What Information We Collect

jea777 collects certain types of information to provide you with the best possible service. Below is a description of the information collected:

2.1 Registration Information

When you create an account with jea777, we collect the following information:

• Full name
• Date of birth (for age verification — only those aged 21 and above may participate)
• Email address
• Mobile number
• Password (stored in encrypted form)

2.2 Financial Transaction Information

To process deposits and withdrawals, we collect:

• bKash, Nagad, or Rocket account number
• Bank account details (for bank transfers)
• Transaction history
• Deposit and withdrawal amounts

2.3 Identity Verification Information

For security and fraud prevention purposes, we may request the following information:

• National ID (NID) number or scanned copy
• Passport or driving licence
• Proof of address (utility bill or bank statement)

2.4 Automatically Collected Information

When you visit our website, the following information may be collected automatically:

• IP address
• Browser type and version
• Device type and operating system
• List of pages visited and time of visit
• Referrer URL
• Information obtained from cookies and similar technologies

3. Purpose of Data Use

jea777 uses the information it collects only for specific and lawful purposes. The main purposes for which data is used are:

3.1 Service Provision and Management

• Creating and managing your account
• Processing deposit and withdrawal transactions
• Providing bonus and promotion benefits
• Storing gaming history and statistics
• Managing the VIP programme and rewards

3.2 Security and Compliance

• Verifying your identity and preventing fraud
• Preventing unauthorised access to accounts
• Complying with anti-money laundering (AML) regulations
• Preventing access by minors
• Enforcing responsible gaming policies

3.3 Communication and Support

• Sending important account-related notifications
• Providing customer support via live chat and email
• Sending transaction confirmation messages
• Resolving technical issues

3.4 Service Improvement

• Improving website functionality and usability
• Analysing user experience
• Planning new games and features

4. Cookies and Similar Technologies

jea777 uses cookies and similar tracking technologies to improve website functionality and personalise your browsing experience.

4.1 Essential Cookies

These cookies are necessary for the basic functioning of the website. Without them, the site will not work properly. This type of cookie includes login session cookies, security-related cookies, and load balancing cookies.

4.2 Functional Cookies

These cookies help remember your preferences — such as language settings, display preferences, and so on. They provide a more convenient experience on your next visit.

4.3 Analytical Cookies

We use analytical cookies to analyse website traffic and improve our service. Information collected from these cookies is processed in aggregate form and no individual can be directly identified.

You can control cookies by changing your browser settings. However, please note that disabling certain cookies may affect some functionality of the website.

5. Data Protection Measures

jea777 adopts industry-standard security measures to keep your personal information secure. Our key protection measures are:

• SSL/TLS Encryption: All data transmitted on the website is protected by 256-bit SSL encryption.
• Data Encryption: Sensitive data stored on our systems (passwords, financial information) is kept in encrypted form.
• Restricted Access: Only authorised staff may access your personal information, and they are limited to only the information necessary to carry out their responsibilities.
• Two-Factor Authentication: Two-factor authentication is available for account security.
• Regular Security Audits: Our systems undergo regular security testing and assessment.
• Firewall and Intrusion Detection: Advanced firewalls and detection systems are used to prevent unauthorised access.

Although we strive to ensure the highest level of security, no digital system is one hundred percent secure. We therefore encourage you to remain vigilant about your account security and to use a strong password.

6. Sharing Information with Third Parties

jea777 never sells your personal information to third parties. However, in certain circumstances we may share limited information:

6.1 Service Provider Partners

We work with trusted third-party providers who help us operate our services — such as payment processors (bKash, Nagad, Rocket, bank), technology infrastructure providers, and game platform providers. These partners are given access only to the information necessary to provide their specific service and are required to comply with our strict privacy terms.

6.2 Legal Obligations

We may provide information to authorities if required under a court order, government directive, or applicable law. Before disclosing such information, we will make every effort to notify you where legally permitted.

6.3 Business Transfer

If for any reason jea777's business operations are transferred to another entity, the collected user information may also form part of that transfer. In such a case, the new entity will be required to comply with the terms of this privacy policy.

7. Your Rights

As a user of jea777, you have the following rights regarding your personal information:

• Right of Access: You may request to view the information stored in your account.
• Right to Rectification: You may request that incorrect or incomplete information be corrected.
• Right to Erasure: In certain circumstances you may request that your personal information be deleted — however, this may not be possible where there is a legal obligation or an active dispute.
• Right to Restrict Processing: In certain cases you may request that the processing of your information be restricted.
• Right to Data Portability: You may request to receive your information in a structured, machine-readable format.
• Right to Object: You may object to the use of your information, particularly for marketing purposes.

To exercise the above rights, please contact our support team via live chat or email. We generally process requests within 30 business days.

8. Data Retention Period

jea777 retains your personal information only for as long as is necessary to fulfil the purpose for which it was collected, or as required to meet legal obligations.

As a general policy:

• Active account information: up to five years after account closure
• Financial transaction records: for the period required by applicable law
• Customer support conversations: up to three years
• Analytical data: indefinitely in anonymized form

After the stated period, data is securely deleted or anonymized.

9. Protection of Minors

jea777 strictly provides services only to individuals aged 21 or above. We do not knowingly collect personal information from any minor or allow them to manage an account.

We verify age at the time of registration and may request identification documents if necessary. If it is confirmed to us that a minor has created an account, we will immediately close that account and delete the associated information.

Request for guardians: If you suspect that your underage child has registered on our platform, please contact us.

10. Changes to the Privacy Policy

jea777 reserves the right to change or update this privacy policy at any time. If any significant changes are made, we will:

• Update the date on this page
• Send a notification to your registered email
• Request consent to accept the new policy at first login (in the case of important changes)

If you continue to use the platform after the changes, you will be considered to have agreed to the updated privacy policy. Therefore, we advise you to review this page periodically.

11. Contact Us

For any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us: